Not So Strange

66.0.0Watching television in the summertime can be a dreary affair. The hundreds of available channels tend to pack their schedules with reruns or replacement programs of dubious value. Most of us are too busy enjoying travels and the long hours of daylight to really care about the dearth of decent options but when rain is dampening plans we sometimes reach for our remotes hoping to find something interesting and worthy to view. Sadly our options aren’t always promising.

The summer Olympics in Rio have been fun but somehow NBC manages to go into overkill with certain events and completely ignore others that might be interesting. I have found myself tuning out every time that they showcased yet another beach volleyball game. Don’t get me wrong. Those competitions are fast paced and even have the potential to be exciting but when they seem to be part of the programming every single day they soon get old. On the other hand we never get to see much related to soccer or rugby or basketball. I thoroughly appreciate the finals in swimming and track but don’t really need to see every event leading up to those matches. I’d much prefer a montage of the many different sports and not just those that NBC has selected for my viewing pleasure. I suspect that I am not alone in my thinking because ratings for the Olympics are down.

Luckily there is a bright spot in the vacuous desert of summer programming. Stranger Things is yet another Netflix original limited series that demonstrates how a great story, taut writing, a perfect cast and stunning production can elevate a simple idea into a winner. Stranger Things is so nineteen eighties and that is a very good thing. The tale weaves a tapestry of mystery with characters right out of the movies that we so loved in that era. Subtle but powerful touches include a soundtrack of eighties favorites that illicit memories of MTV with starring roles for once young actors and actresses who have settled into middle age. The formulaic themes so common in the golden age of the eighties are all there but with twists and turns that keep us on the edges of our seats. Stranger Things is a romp through the past that seems to have elements of Goonies, E.T., Sixteen Candles and Alien. In other words, it is great fun, especially for those of us who so enjoyed that glorious time.

When I think of the eighties I get a huge smile on my face. It was a decade when everything in my world was going well. I loved my job and had few worries. I lived in a great neighborhood and enjoyed adventures with so many wonderful friends. My two girls kept me busy but I loved every moment with them. I was still in my thirties, a time when I was confident, energetic and still rather nice looking. We traveled all across the United States as a family and created memories that are vividly exciting even to this day. The world itself seemed safer and less complex. We lived contentedly at the end of a cul-de-sac thinking that life would always be as perfect as it appeared to be back then. We were so busy enjoying our little slice of heaven that we hardly noticed the changes that were brewing just as they inevitably do.

We would all grow older. Family members and dear friends would die. Our children became adults who left our little nest to begin their own sagas. The world seemed to evolve into a more dangerous place. Our nostalgia for the good old days increased and yet if truth be told these are good times as well.

The reality of life is that it is in constant motion. As the Bible so beautifully tells us there is a season for everything. How we react to each stage of our existence will color the way that we view our past, present and future. With the right attitude we are able to accept and enjoy our status even with the many changes that alter the way we live. True joy comes in embracing the moment and finding the blessings that most surely are right in front of us.

My mother was masterful at enjoying the simplest of things. She had very little money but she never complained. She received as much joy from a McDonald’s sausage biscuit as she might have had from breakfast at Brennan’s. The simple act of waking up each morning was a grand miracle in her mind. Each day was precious to her and she packed her hours with generosity and love. Whether she looked backward or forward at her life she was filled with optimism. She loved the eighties like me but she appreciated all of the other decades as well and they spanned from the twenties of the twentieth century to the teens of the twenty first. She had a way of finding the silver lining even on the darkest of days and constantly assured us that every problem has a way of working itself out if we are willing to be patient.

Watching Stranger Things reminded me of one of my favorite times but it also made me think of just how wonderfully far I have come. I now have seven grandchildren who weren’t even part of my imagination back then. I have met so many remarkable people in the days since dresses had more padding than a football uniform. The inventiveness of humankind in the last thirty years has made virtually every aspect of my existence far easier than it has ever been. I can tutor my granddaughter or visit with my grandson without any of us leaving our homes thanks to technology. I am daily reminded of how lucky I am and of the goodness of most of the world. It is with a sense of anticipation that I think of what may lie ahead. I suspect that wondrous things are on the horizon and that’s a good thing.

The best thing about life is how creative we humans are again and again. We adapt and thrive and carry on because it is in our natures to build rather than destroy. We laugh and enjoy the adventure of a good challenge. The bonds that tie us all together weather the test of time and there is nothing strange about that.   

American Memories

general-sherman-newWhen I was growing up in the south the mere mention of William Tecumseh Sherman’s name ruffled feathers. The stories I heard described him as a despicable general with a drinking problem who swept across the southern landscape burning and pillaging and destroying everything within his line of sight. Because I knew little about my own ancestry I assumed that at least half of my family connections were steadfastly rooted in the old Confederacy because my paternal grandparents had lived in Kentucky, Virginia, North Carolina, Texas and Arkansas for decades. Thus I blindly derided General Sherman for being so cruel to those I believed may have been some of my innocent relatives.

When I finally took a history course in college I came to realize that the reasons for General Sherman’s dramatic sweep were far more complex than I might have imagined. Both the Union and Confederate armies were exhausted and decimated from years of skirmishes that had destroyed the lifeblood of both sides. The country could ill afford to continue the war for much longer. President Lincoln had been searching for a military man willing to make difficult decisions and take risks that would end the conflict once and for all. General Sherman understood the need to break the resolve of the rebels. While his methods were harsh they were no more so than the steadily rising death count that ultimately took more American lives than any other war in its history. The ethics of his tactics have been the stuff of controversy ever since he burned Atlanta and cut his destructive swath across the Confederacy but others applauded his willingness to do what needed to be done.

I would later learn that from a familial stand point I was more closely connected to the Union and William Tecumseh Sherman that I might have believed. My great grandfather was an officer in the Union Army who fought at Corinth and Shilo among other battles. His predecessors had served in the American Revolution. When I finally discovered my family history I realized that I should have been singing the Battle Hymn of the Republic all along when I was foolishly whistling Dixie.

Imagine my even bigger surprise when I learned that my paternal grandfather’s legal guardian and uncle, John Little, was a graduate of West Point who had married General Sherman’s niece. While my official relationship to Sherman is tenuous at best it is still there because if John Little was an uncle to Grandpa then his wife would have been an aunt. The web of family relationships certainly brings surprises and I have had to rethink my own background.

Ironically I have a friend who now lives in a small town in Georgia that once served as the capital of that state. She is descended from German parents so there is little chance that she might have a link to either the north or the south during the Civil War. She is able to view the events of that sad time with more dispassion than most of us who have kin who were alive back then. She is attempting to learn as much about her new home as possible and in that spirit she came across a book about Sherman’s controversial tactics, Through the Heart of Dixie: Sherman’s March and American Memory by Anne Sarah Rubin. The story of his exploits is written from multiple points of view and it demonstrates in striking contrasts how differently we humans may see the exact same incident.

Sadly the majority of the history that we study tends to be taken mostly from the standpoint of the victors. We all too easily forget that without conflicting opinions wars would be unlikely. It is in our differences that our disagreements arise. It is rare that one side is all good and the other is all bad. Generally there are shades of innocence and guilt for everyone involved. When humans lose the ability to empathize and compromise situations usually end badly. So too when we meet with evil that refuses to budge we must at times flex our muscles. Knowing when to hold and when to fold often determines our strategies. Navigating through a dangerous and political world can become a high stakes game that requires hard choices that we would rather not have to make.

I once led my students through a discussion of the beginning of the American Revolution by reading different accounts of that fateful day on the village green when somebody fired the shot heard round the world. We looked at a letter from a British soldier and an affidavit from one of the colonists. There were eyewitness renderings from people who just happened to be present but who had little desire to become part of a rebellious movement. The incident was described by both men and women, political prisoners and historians. It is stunning how different the accounts are. The crux of each description is totally dependent on the beliefs and allegiances of each individual. All of this of course points to the reality that we have unique world views powered by the totality of our experiences. The way we react to or participate in events is rarely as straight forward and simplistic as it may initially appear.

To this very day the majority of Americans herald the Revolution as one of the most amazing moments in history, a glorious cause, but I often wonder how it might have been viewed if the British had ultimately been the victors. Would we hear of patriots or rabble rousers? Would the efforts have been seen as being heroic or foolhardy? Would the Tories now be considered the wise men who understood the folly of fighting the best equipped army in the world? How different would our history be?

I suppose I am reflecting on such ideas because I have lately been watching biographies of many of our twentieth century American presidents. A common theme for each of them is the interplay of the human strengths and weaknesses that drove them. Not one of them was either all good or all bad. Each had fatal flaws as well as remarkable characteristics. Sometimes they were blamed for events over which they truly had no control or heralded for triumphs that they had not actually achieved. The accidents of timing often made them appear strong or weak. Those of us who lived through their tenures regard them based on what did or didn’t happen while they were in office. Our individual circumstances color our thoughts.

The lens of history often attempts to create winners and losers. The truth usually lies somewhere in between. Knowing my family connections with the Union cause has filtered my thinking in new ways and has taught me the valuable lesson of suspending judgements and attempting to instead seek truths. The only way to do that is to be open and honest, something that seems increasingly difficult but not impossible to do in today’s partisan supercharged political atmosphere. I have learned to truly listen to alternative points of view, something that I wish more of the electorate were willing to practice. Once I accepted that each of us is sometimes right and sometimes wrong I have been able to see through the deceits designed to attract blind loyalty. I now rarely agree with anyone on everything. I have learned to consider each proposal and observation separately. It is a truly freeing experience albeit messier than accepting a single point of view. It is the kind of critical thinking that we must teach our children to do. Only then will we as a nation make choices that favor the good of our country rather than victory for our own personal needs.

The Heart of Civilization

challenges_for_first_year_teachers-e1440768693502When I was a child I kept my toys in cardboard boxes from the grocery store. I had one that held my dolls along with “furniture” made from an assortment of smaller containers. Another stored a hodgepodge of items like a jump rope and roller skates. Then there was my school box, a collection of books, paper and pencils that I used to pretend that I was a teacher. I kept it at the ready for any occasion in which I was able to entice my friends or relatives to participate in my favorite make believe game of being an educator. I suppose that I was always destined for working inside a classroom. Being a teacher was more than just a job. It was a vocation, something that I dreamed of doing for as long as I am able to remember.

When I was still a student my teachers were highly respected. The women’s liberation movement was in its infancy and few females worked outside of their homes. When they did, they chose traditional professions. Chief among them was teaching. The best and the brightest from the feminine half of the population were often drawn to education where they shared their knowledge and skills. I studied under the tutelage of women who might have run companies in today’s world. They were brilliant and inspiring. I knew early in life that I wanted to accomplish something significant when I worked and I believed that teaching the next generation was mankind’s most noble and important occupation. I did not choose to be a teacher so that I might pay my college bills or because I was not intelligent enough to master other fields of study. I wanted to be a teacher because I desired to do meaningful work. I had been inspired by brilliant women who had made learning exciting and I thought it would be quite wonderful to follow in their footsteps.

Over the course of my career I witnessed the decline of respect for teachers. As women overcame barriers to succeed in traditionally male occupations education became for many a less and less desirable career path. The old joke that “those who can’t, teach” became a standby for questioning the credibility of those who entered schools of education. We began to revere the women who studied business, engineering, medicine and ridicule those who “settled” for learning how to teach. It became more and more popular for schools to hire cadres of candidates from the ranks of Teach for America where individuals came from ivy league universities with impressive resumes. They donated their exceptional talents to some of our worst schools sometimes even staying beyond the two years required to eliminate much of their college debt. They became the public heroes of education while those who had purposely chosen to major in education were often viewed as inferior.

There came a time when even members of my extended family would consider what might have been had I chosen a more exciting and profitable career. They would note that I would have been an outstanding doctor or an incredible lawyer as though in being a teacher I had somehow missed the opportunity to fully express my talents and my destiny. Strangers who inquired about my life upon first meeting me would suddenly and noticeably lose interest when I revealed that I was a teacher. Often they would launch into an indictment of what they saw as a broken system for educating our youth and wonder that I would actually choose to be part of something so hopelessly inferior.

I had to learn to ignore the naysayers and to bear the wounds from the slings and arrows that are invariably aimed at educators. Still, I so loved what I did as a teacher that I could think of nothing more wonderful than meeting a new group of students each August and enhancing their knowledge of mathematics during the course of the following ten months. I understood what really happened inside classrooms. I retained the magic and the joy even in the most challenging situations. I watched the transformation of my pupils and felt the power of learning motivate them to follow their own dreams. There was no amount of money or prestige that would have given me as much satisfaction as I felt watching my charges grow and become more confident because of my efforts.

I feel a sense of pride in watching my former students become accomplished adults. They are part of a new generation that will carry out the work that drives the world forward. I know in my heart that my time with them played a part in their evolution. Seeing them succeed is the grandest form of payback for my efforts.

Whenever I learn that one of my “kids” has chosen to become a teacher or play a supporting role in education I am especially elated. Over the years I have seen many of my most outstanding students opt to become exceptional educators. I celebrate not just for them but for the world because I know just how truly amazing they are. It is as though I have been able to pass the torch of learning that has always burned so brightly in my heart. I know firsthand the joys and the accomplishments that lie ahead for them. I realize how difficult their pathways will be and how the rewards that they receive will most often be intangible. If they truly love their jobs the way I always have they will not require approval to realize the magnitude of the impact that they will have on all of society.

This year I know of several young people who will stand at the front of classrooms for the very first time. Instead of gazing up at me for guidance they will have youngsters looking to them for knowledge. It has become their time to lead. I have little doubt that each of them will be a resounding success. I know them to be of exceptional mind and spirit and they will ultimately become rock stars in their professions.

If I were to give them one bit of advice it would be to hold their heads high no matter what kind of chatter they may hear. Teachers are the foundation of all that mankind accomplishes. We show our children how to read and to think. We help them to reach out to the universe. Without teachers there would be no doctors or lawyers or engineers. Giants stand on our shoulders and we are happy to help them to reach the heights. The naysayers may criticize us and even attempt to demean us but we know better. Our profession forms the bedrock upon which all of society depends. Education is the heart of civilization. “Those who can” are the chosen ones who teach. 

We Are the Engine of Commerce

happy-customerLast week my husband and I decided to try a local Pollo Tropical for lunch. We had heard from several people that the menu in this fast food chain was exceptionally good. Sadly we never had even a taste of their wares. Instead, we entered the restaurant and almost instantly left before moving past the door. The sight that greeted us was disgusting beyond measure. Dirty dishes and trash were piled high on several of the tables. The floor was littered with trash and crumbs. In other words the place was filthy and nobody appeared to be making any sort of effort to rectify the situation. We both agreed that we were not going to spend our money on food that came from such a disgusting place. We wondered how the kitchen in the back might look if the most visible section of the eatery was in such a state of disarray. Our imaginations painted a dismal picture.

I am admittedly a cleanliness freak. I will lose my appetite in a millisecond if I find a hair in my food or a roach skitters across the floor. I am literally unable to eat in an unsanitary environment. I want to be assured that the people in charge are at least making an effort to keep things as pristine as possible. I like going to the Five Guys burger chain because I can clearly see the folks preparing the food. They wear gloves and somehow manage to keep the area looking pristine while still quickly providing me with a custom designed meal. I will pay extra to go somewhere that has high standards but will drop a place in a New York minute if I see evidence of dirt and grime and I don’t mind informing the management of eateries that their hygiene is unsatisfactory. If they do something to improve I am always willing to try them again but if they ignore my comments then they are quite literally dead to me.

I realize that the employees of most fast food restaurants work for extremely low wages but I do not believe that this fact gives them the excuse to neglect their duties. I used to enjoy dining at a Panera Bread in Pasadena because a young man with disabilities was in charge of cleaning the tables and the floor there. He took great pride in his work and everything was so clean that it sparkled. He was in constant motion around the room picking up stray pieces of paper and reaching under furniture to sweep up even the tiniest crumb. He did so with a big smile on his face and never failed to greet each of the guests as they arrived and wave goodbye as they left. Little wonder that the place was always packed. Their secret weapon was not so much the food as this exceptional young man who was so dedicated to his job.

Those who manage businesses in the service industry sometimes forget that everything that they and their employees do or don’t do contributes to the success or failure of the enterprise. Most people have limited funds and when they choose to spend their hard earned money somewhere they expect to get a good product. Restaurants not only must provide tasty food but need to do so in an atmosphere that inspires confidence that sanitary health standards are continually in place. I simply cannot understand how routines become so lax that nobody appears to be minding the store.

My husband isn’t as concerned about messiness as I am. His pet peeve is being virtually ignored by clerks who are busier discussing working conditions with fellow employees than paying attention to him as he makes purchases. He spent a great deal of his career in the retail banking business and his forte was making customers happy. He insisted on certain standards of behavior from his employees. He strove to keep lines short and interactions happy. He was generally beloved to the people who entrusted their money to him. He carefully chose and trained his workers and began by being respectful to them so that they in turn might be courteous to the people they served.

Unfortunately there are far too many times when clerical people give the impression that they wish that we would just go away and leave them to their conversations. They are surly and inattentive. They behave as though they would rather being doing anything but helping us to make a purchase. Their attitudes do little to encourage us to return in the future. There are too many alternative places that offer the same products but do so with helpful employees for any of us to accept unsatisfactory customer service.

So many stores now offer discounts with coupons. Sometimes its difficult to keep up with all of the paper and other times I don’t even know that it is even available. When I shop in a store where the salesclerk actually helps me to get the best possible deal you can bet that I take note and return again and again. I’ve had delightful people show me where to find the discounts online. Others have split the transaction into multiples in order to provide me with the most savings. I laugh when one of them winks and pulls a coupon from under the counter to help me out. The employees who take the time to go out of their way to be certain that I ultimately get the best possible product for the lowest price are true sales people. They fully understand that it takes effort to keep customers and they are willing to do whatever is needed to make me happy.

We live in a dog eat dog world. To stand out from the ordinary most retail establishments whether they be offering food or goods or services have to be just a bit better than their competition. It takes more than the ordinary to get people to stand in line for barbecue in the Texas heat but there are people who have accomplished that. I watch businesses founder while others thrive. The difference between success and failure almost always can be found in the attitudes of the staff. If they project a caring spirit and a sense of pride in being excellent the customers will invariably notice and reward them with their loyalty. It isn’t that difficult to keep the tables clean in a restaurant or to pay attention to someone who is making a major purchase but those little nuances often go undone even though they really do matter.

They say one unsatisfied customer will ultimately result in the loss of many more. All of us talk with each other. Word spreads like wildfire. I know that I have already mentioned my unfortunate experience with Pollo Tropical to a number of folks. If they tell the people that they know a mini boycott will begin to form. It doesn’t take too many such chain reactions for a business to take a dive. At the same time, a favorable experience leads to word of mouth recommendations that spur growth.

I have learned that most businesses appreciate our comments and generally will attempt to do better if we take the time to alert them to problems. We should also commend the people who provide us with pleasant experiences. Just as those in the service industry should never take us for granted we too have a certain responsibility to keep management informed. We are the engine that drives commerce and we have the power to keep it running smoothly.

One Size Rarely Fits All

teacher_block_scheduleMorning time is still quiet in my neighborhood. The big yellow school bus that stops just outside of my living room window won’t be picking up children until next week. Nonetheless today virtually every school teacher in the state and a significant number of students are officially back on duty for the new school year. Thus begins the annual effort to educate our youth accompanied by the criticisms of our educational system that are certain to come from parents and pundits, professors and proletariat. Everyone has an opinion when it comes to how best to teach our children and for as long as I have been associated with that profession most of the critiques have leaned toward the negative. In spite of all of our discussions it sometimes seems as though we never quite escape from the sense that somehow we have failed our teachers and our kids.

Bashing our schools and the hard working individuals who man the classrooms inside them is a perennially favorite topic of office seekers who lay claim to having the magical answers that will instantly solve all of the problems that plague our educational system. Of course the truth is that they and many of those who vote for them oversimplify both the perceived difficulties as well as the solutions. Only those who have spent enough time inside a classroom doing the heavy lifting have a true concept of what happens from day to day and few of them are ever consulted for ideas.

It has been suggested by those who analyze such things that it is only after at least five years of experience that a teacher is truly battle tested. While there are naturals and rock stars within the teaching profession just as in sporting events, their true greatness usually doesn’t exhibit itself until they have garnered a thousand days of dealing with a variety of students. The laws of probability make it likely that the more tested educators will have encountered both rewarding and challenging situations. These experiences will either have enhanced their abilities or encouraged them to choose a different profession. Teaching is so difficult from day to day that few who lack the necessary determination and skills are willing to stay for more than two or three years. Sadly there is a tendency in today’s world to promote sorely unprepared individuals to leadership positions based only on a couple of good years in the trenches along with credentials from top rated universities. In far too many schools the leaders know far less than their battle tested underlings. Their experiments often lead to both a loss of talented teachers and dire consequences for students.

I have walked thousands of miles in a teacher’s shoes. I’ve worn out my feet and my bladder moving around classrooms and monitoring hallways. I’ve been observed by my superiors just as I have observed other educators. I’ve had good days and bad and seen excellence and failure. I suspect that I know a bit about how best to teach our young but not really enough to tout myself as an expert. Still I have a few ideas that seem to point in the right direction for improvement of our systems. 

Several years ago I worked at South Houston Intermediate. There were times when I had so many students that I struggled to fit the desks inside my classroom. I had already learned that the problems that crop up are increased exponentially with the addition of each student after around twenty five. My finest teaching moments always came when I had a group of around twenty to twenty two kids. I had enough time and energy to provide them with a more individualized experience.

Many students need extra attention in order to learn. Pacing of a lesson to include one on one interventions is crucial, particularly in subjects like mathematics. If a teacher has thirty students for fifty five minutes it is often impossible to provide the necessary time to those who are struggling to understand a concept. Removing only five students from the equation is likely to make the situation more doable. It is a fact that smaller class sizes improve the odds that more individualized instruction will happen and less time will be spent putting out classroom management fires.

A few years back the powers that be decided to make South Houston Intermediate a seventh and eight grade campus and to move the sixth graders to a different building. The difference in the general atmosphere is astounding. Movement in the hallways is more fluid with fewer altercations and misunderstandings occurring without the crowding that existed when I worked there. Students are more likely to be on time for the beginning of each period. There are fewer of them in each area of the building. Class sizes are smaller. The change has created a much happier place for everyone but most importantly it has given each and every student and teacher more opportunity to interact. It is less likely that someone will fall through the cracks than when we were crammed inside the school like sardines.

There are now curriculum specialists on campus to assist teachers in every subject area as well. They are individuals with many years of experience who know the challenges that teachers face. Their goal is to alleviate many of the time devouring activities that distract educators from the heart of their work. When those who teach become paper pushers their students suffer. The facilitators at South Houston work alongside the classroom instructors to ensure that students are getting the best of their teachers’ energy and talent. The educators feel less isolated and alone in dealing with the many challenges that they encounter from day to day. The specialists are available to mentor, guide and help rather than create more work for often beleaguered teachers. The system creates a more dynamic and student centered school.

Reducing the size of schools and providing teachers with dedicated and expert facilitators are simple ideas that help to place the focus on what is most important, the individual student. There really is no one size fits all in instruction. The best teachers are adept at quickly shifting gears as the situation demands. They know the strengths and weaknesses of every child who depends on them. Watching them from one moment to another reveals that they are fluid and expert in creating unique lessons that enhance the experience of everyone. When given the right tools, support and optimal numbers of students the results are often magical. Education is seen at its best. Sadly such supports exist in very few schools.

Those who make decisions regarding our schools spend millions and millions of dollars each year and often miss the mark. They waste precious resources on trends that make promises that are unlikely to be fulfilled. They purchase tools that will quickly be broken and outdated without providing the desired results. They train and retrain teachers in methods that supposedly work for all but which fall far short of classroom realities. Perhaps if they were instead to give teachers the gifts of time and space they might find that everyone is more productive and able to reach desired goals.