The world is becoming more and more technical, and the trend is forcing us to learn how to use complex implements for living or be left behind. There is such a rush to modernize and improve the way we do things that most of the electronics that we buy are outdated within a few years. Technology is the new driver of industry creating a conceivably better way of living, but also a host of unforeseen problems.
When I attended college as an undergraduate I typed my papers on what was essentially a keyboard that directed a piece of shaped and cut metal to strike an inked ribbon to leave an impression of a letter on a sheet of paper. If I mistakenly hit the wrong key I had to use a white liquid to hide my error and then strike the correct button to hide what I had done. A bit of correction fluid here and there was somewhat unnoticeable, but I tended to have far too many slips of the hand as I typed, and so my entries were more often than not rather messy looking. I invariably lost points for the rather shabby appearance of my efforts, even though I was known to type and retype my papers in an effort to make them perfect. I once begged a professor to allow me to simply hand print my offering on lined paper which he obligingly agreed to accept. He noted with a laugh that my scribing was a hundred times better than my typing.
I was thrilled with the invention of the word processor which permitted me to concentrate on my phrasing rather than the physical construction of my papers. My days as a graduate student were far easier than my earlier years of education, but as usual inventors were not satisfied with leaving things in a simple state. They had to create software that enabled the users to develop professional looking presentation pieces that were often far too complex for me to manipulate. I generally didn’t have the time to study the processes, and so once again I found myself falling behind not in how I said something, but in how it looked on the page.
It was about the time of my graduate studies that the Internet was becoming a thing on college campuses. One of my professors taught us how to use it and required us to send him emails. It seemed almost like magic to be able to communicate so easily with him. It would only be a couple of years later that the concept of email would become a thing and the need for almost everyone to purchase a computer became a reality. Before long the educational world was onboard for creating an almost paperless society.
At first I worried mostly about my economically disadvantaged students. The virtual way of doing business did not always work so well for them. It assumed that they had computers and wifi in their homes, which many of them did not. I was often criticized for allowing them to use my machines and printers rather than the computer lab, but I had learned that the fight for use of the facilities was real. Over time home computers and Internet access became as common as having a stove for almost every person, but I was still concerned about those who were not up to speed with the world of technology. I saw the changes happening so quickly that most students were working with outdated and sometimes unreliable equipment that created huge problems for them. I remember one young man who had worked for weeks on a research paper only to have some quirk of his home computer lose all of the writing that he had done. Because he had been conferring with me on a regular basis I was able to confirm to his teacher that he had indeed been nearing the completion of his great efforts and he was given one additional night to attempt to recreate his paper.
Now students are being bombarded with technological demands. They register for classes online, receive emails with syllabi and instructions for projects, take online tests under the eye of proctors for whom they must pay, and submit assignments electronically. They must watch for confirmations that their work has been received and be alert for last minute messages. The old face to face meetings with professors during office hours are often replaced by attempts to “speak” with them via text or email. In spite of the fact that messages get lost in the barrage of information drowning students each day and equipment failures at the worst possible moments excuses are rarely considered. Students live and die by their ability to cull the wheat from the chaff, and must hope and pray that there is no power failure or unforeseen problem when due dates loom.
I have heard many stories from my former students about issues that they have encountered because of the assumptions by professors that they will be able to navigate successfully in a fully automated world. One young man spoke of how his dyslexia was not well served by computerized tests. Another called me in a panic one evening when his laptop crashed just before an important paper was due. Others have spoken of having to spend far too much time perusing their email inboxes each day just to be certain that they were not missing some important information from their professors. Sadly occasionally they became so snowed under that one tiny misstep obliterated what had been an excellent grade in the class. The brave new world of technology can be as hurtful as it is helpful.
Technology has been a boon to much of our way of life, but it has also created unforeseen problems as evidenced by cyber bullying, out of control tweeting, and an inundation of information that often creates new anxieties. Without checks and balances the electronic way of doing things can leave individuals feeling alone and isolated. What was supposed to be an aid to better living can become a source of major frustration.
We know full well that each human is an individual with a very specific learning style which highly computerized teaching does not always address. I am a very tactile person who needs to have a paper in my hand with words written on it that I may then highlight and annotate. That is how I best study and how I do well on tests. If I have to deal with a computer screen I still need a piece of paper on which to jot my ideas and create outlines. The paperless world does not work well with my dyslexia and I’m soon transposing numbers and reading words that are not on the screen. I’m certain that there are many others just like me who are struggling with the demands of an electronic world.
As we educate individuals we must ask ourselves why someone might make all A’s on traditional work in our classes and then suddenly make a failing grade on a computer generated assignment. Surely we need to take the time to find out what happened and then adjust for that student accordingly. The key to good teaching has always been to understand that there can never be a one size fits all way of operating. We have to be ready to deal with the exceptions to rules.
I was the valedictorian of my high school class of 1966. I was proud of that accomplishment then as now because I earned it with old fashioned hard work, not native intellect. What it taught me was that goals are achieved through persistence and effort. The playing field on which I excelled felt level and fair because it allowed me to learn the way I am best suited. I’m not so sure that I would have done as well in today’s environment. The learning difficulties that I overcame would be sorely challenged by the letters that seem to jump around and glow on electronic pages. There would be no place for me to set them right with my markers and pens and little drawings. Like my blind student who required braille books, I need materials in my hands to learn most efficiently. I wonder how many more like me are struggling to demonstrate that they have what it takes because it is so often assumed that everyone does better when no paper or textbooks are involved. It’s something that we need to think about and address.