The Hero We Need

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What the world needs now is love, sweet love

It’s the only thing that there’s just too little of

What the world needs now is love, sweet love,

No not just for some but for everyone.

We live in a confusing world these days. We dream of seeing stories and images of great love in our midst. We know it’s there. We’ve witnessed it in our families and with our friends, but we long to see a public figure who demonstrates a level of generosity and concern for mankind that seems to typify the kind of self sacrificing for which we are desperately searching. We witnessed acts of great love and heroism when my city of Houston was inundated with water. Images of strangers helping strangers inspired and uplifted us, sustaining our hope that mankind is still at the end of the day a force for great good in this world. We innately believe that underneath the rhetoric and divisiveness that has been tearing away at society there is a common yearning for decency and compassion. We just need that one person who has the capacity to represent each of us as a beacon of light in a world that has gone dark far too often of late. I believe that I have found him right here in the place where I live, and he is no doubt in my mind the real deal.

Who would have thought that a furniture salesman who jumped up and down on a mattress frenetically waving wads of cash would one day become one of the most beloved individuals in the city. Mattress Mack as all of us in Houston know him set up a furniture store in North Houston and garnered our attention with television commercials that appeared to have been filmed by amateurs. He made bold claims about his wares and the savings that he offered, but mostly he caught our attention with his cheesy spots that tickled our funny bones and our curiosity. “Who was this character?” we wondered even as we smiled at his antics. Over time his modest business thrived, becoming a local empire. When other furniture stores closed, Mack’s Gallery Furniture continued to thrive with retailing innovations like same day delivery. Soon enough we all understood that Jim Mcingvale was no joke, but rather a business genius whose sales acumen had made him a wealthy man. Even better was the realization that Mack was more than just an entrepreneur. He was also a humanitarian with a heart even bigger than his massive store.

Mattress Mack as we lovingly and respectfully call him slowly but surely began to show up all over town doing good works. He provided scholarships to students and hauled truckloads of free furniture to people who were devastated by personal tragedies. He remodeled teachers’ lounges and honored first responders and veterans. He seemed to be everywhere donating his time, talent and goodwill to the people of Houston. No request was too large, no task too difficult to handle. Mack was a fireball of energy and good intentions. We all cheered his success as his philanthropy became more and more legendary in our town. We began to collectively love this man whose heart appeared to be limitlessly huge. Before long he had opened multiple stores and his television spots took on a professional patina but the essence of Mack remained as down home and unpretentious as ever.

Mack let us into his most private world, sharing the personal journey of his family in caring for a daughter who is afflicted with a mental illness. He wanted us to understand how to see the signs of trouble and to know that there is help for those who are affected with various disorders of the mind as well as their families. He was not afraid to show his emotions and let us see his very human side. We learned about the courage that it took for him to take the risks that eventually lead to victories over his own struggles with confidence. He visited schools and spoke to students about taking charge of their lives. He encouraged them to go after their dreams and told them how to create plans that would make things happen.

We saw Mack everywhere spreading joy and hope in Houston and we really did love him, but we had no idea that we had not yet even tapped the surface of his remarkable character. It was not until the rains of hurricane Harvey began falling unrelentingly on our city that we began to truly understand that the inspiration for which we had been searching had been with us all along and his name was Jim Mcingvale, our Mattress Mack.

There was so much desperation when the homes in Houston began to flood. The waters were in the yard one minute and then gushing through walls the next, filling the rooms so quickly that there was little time for thoughts other than baling out to find safety. People understood that they had to flee with little more than the clothes on their backs or they might be hopelessly trapped in very dangerous situations. Many of those whose homes had been so rapidly rendered unsafe lived near the original Gallery Furniture store, and remembering Mack’s history of generosity they turned to him for help because they had no other place to go. Like the Good Samaritan, Mack invited them into his store. He gave them shelter from the storm and turned his place of business into a safe haven where they would have beds on which to find the comfort of sleep. He allowed them to relax in the recliners that he so often featured in his adds. He requested their presence at the solid wood tables for which he was famous where he sated their hunger with food and love. Before long the word was out that Mack had opened his stores for shelter from the storm, all because he understood that it was his duty as a fellow human to render aid in a time of great distress.

Now that the waters have receded and people are attempting to return to normal Mack is making another in his long line of incredible offers of good works. For the next twenty weeks he will provide an entire house of furniture and mattresses to individuals who lost everything in the floods. He is requesting that members of the community nominate worthy candidates for his largesse. What he hasn’t boasted about is the fact that he has already very quietly been donating items from his store. There is no telling what the true extent of his charitable nature has been.

Jim Mcingvale is the good soul for whom we have been waiting. He is the man who has been a bright light in a world that might otherwise have seemed so dark. He demonstrates the goodness of the human heart day in and day out and we love him. Mack himself will tell you that he is not a hero or a perfect man, but what he is to all of us is a representation of the most positive values that we all seek and cherish. He embodies the qualities of the kind of person that we want to be. We are so glad that he is among us, showing us how to be compassionate and what it means to live a life of purpose. Jim Mcingvale, aka Mattress Mack, is our hero.

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